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People are always placed
first in our business.
This includes: you, our customers, and our employees.
We often go that extra mile to help our customers with their business needs. Yes, we will pick up those empty toner cartridges and recycle them for you. Yes, we will spend that extra 10 minutes to help you understand what products you are buying and help you compare those similar products to make sure you are getting the most value. And yes, we will always drop in and visit our customers in person to put a face to our names. We also pride ourselves in the ability to always provide undivided attention to our customers. We firmly believe that by putting people first, everyone wins. In the simplest sense we are talking about building relationships and communities around our business and the products and services we provide.
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We also put our employees first at work.
We understand that by putting people first and empowering them, it will breed the most wonderful company culture.
With endless advancement opportunities, our employees are always happy coming to work. They don’t just come to work; they come to work hard! Our employees are enthusiastic about their jobs and are given the responsibility and the ability to always say “yes” to customers by providing a solution, because that is what people want and need. We encourage and support the decision-making environment, and to give our employees the tools and knowledge they need to make and act upon their own decisions. By doing this, we empower our employees and give them a future.
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When we reinforce the
putting people first principle…
We end up with a company that features the following:
• The best products and services we can produce.
• Products and services that offer great value at a fair price.
• A growing number of loyal and new customers, because we
provide what people want and need.
• A company that never violates its values or acts unethically,
because our focus is on people, not profits.
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